Frequently Asked Questions

When you have bed bugs in your home, apartment, or place of business it is an uncomfortable situation at best. We strive to provide you with relief with a quick and effective conscientious service. Here are some of the most frequently asked questions we get from our clients.

Are Our Bed Bug Professional’s Well Trained?2020-01-16T22:09:47-05:00

Our bed bug professionals go through a vigorous training period in which they learn to identify bed bugs, treatment areas, and the various tools used. This includes heat, chemical, and gas applications. We specifically train each technician for the unique Manhattan & NYC metropolitan region. Population density of the city, apartment buildings and multi-family dwellings present significantly different bed bug situations that many general purpose pest control companies are not trained to tackle. Did you know that the Meat Packing District and West Village are currently experiencing a bed bug infestation crisis? We Do. When you need bed bugs gone, trust NYC’s Top rated Bed Bug Company , It’s All We Do!

What Is The Likelihood of Bed Bugs Returning In My NYC Home or Apartment?2020-01-16T22:10:32-05:00

In some cases, bed bugs may return or be hard to treat and remove. For example, pre-war buildings that are poorly insulated or with large crevasse’s, gaps between doors, loose molding and trim can cause re-infestation from other apartments.

Some other examples of this are homes that are excessively cluttered, homes where people cannot be removed during the treatment period, and homes that have large amounts of human traffic. In these cases, it may take recurring or ongoing treatments, but these are the exception, rather than the norm.

Our technicians will point these potential obstacles out to you during the on-site inspection so that you can take necessary measures to ensure success.

Are Our Treatment Chemicals & Gas Safe In NYC?2020-01-16T22:08:13-05:00

We only use non-toxic chemicals which are safe for pets and children. Our proprietary formulated bed bug  extension extermination & treatment gas dissipates from the areas treated and doesn’t leave any residue behind, discolor fabric or carpets. Unlike other treatments you will not need to empty all contents of closets, drawers or cabinets.

We do require that you leave the premises with all plants and pets for 6-8 hours while being treated.

When you return home you will find your apartment or home exactly as you had left it with only one difference, NO MORE BED BUGS!

More NYC Bed Bug FAQS To Know2020-01-16T22:33:31-05:00

Bed bugs have made a comeback in recent years. They are now even becoming immune to some chemical agents have been previously successful in Manhattan. They have spread everywhere due to the high rate of travel in today’s world. New York City has become a hot-zone of infestations, striking even upper East Side luxury apartments owned by former Gov. Spitzer’s father. From a Park Ave. penthouse, to an artist’s haven in Williamsburg, to a $25 million Park West duplex and a theater on Broadway there is no escaping the simple fact, bed bugs are everywhere and do not discriminate!

How do bed bugs locate you?

Bed bugs are attracted to you as you exhale carbon dioxide, they feel the warmth of that exhale and detect other biological components. While you are sleeping you become easy prey for them to locate. Bed bugs takes advantage of the fact that you will unlikely awaken to their bite, so they get to drink their fill. A blood meal only takes 10 minutes and is rather painless, most people do not even awaken let alone stir.

Once they have had a meal from you they go back into hiding for days to weeks before reemerging to feed. This makes bed bug detection difficult.

Bed bugs are only found in beds?

Nope! Bed bugs will get into any furniture , tapestry, carpet or blanket that you will occupy for a while. Including your favorite recliner, couch,  and even desk.

Are bed bug bites are itchy and red?

Reactions differ between people. Some people don’t even now they have been bitten, the bite location does not itch, burn, or weep. Other people – even sleeping in the same bed – may have a severe reaction that will swell and the bite will itch. Be careful not to introduce an infection from intense scratching and creating an open wound site.

Bed bugs have even recently been found capable to spread Chagas Disease.

What To Expect From A Follow-Up Extermination Treatment2020-01-16T22:40:25-05:00

A Follow-Up Treatment is a part of the Sleep-Tite Manhattan Advantage contract. Any other treatments can vary based on the need, circumstances, adjoining buildings or apartments and are at no cost to you. This will usually take a few hours and you will not need to leave your home while we work.

Our Sleep-Tite Manhattan & NYC Advantage Guarantee

Sleep-Tite guarantees your home, apartment or business will be bed bug free after the One Day Treatment for 30 days. If for any reason you find a new bed bug infestation we will retreat and exterminate again at no cost to you. We will come out as soon as possible, right away because your problem is our problem.

What to Expect from our One-Day Treatment2020-01-16T22:54:24-05:00

Our Sleep-Tite Bed Bug Exterminator Technicians will arrive on time in discreet unmarked vehicles and clothing without logos or company name. Your privacy is of paramount importance and we take every precaution to ensure that we observe discretion, timeliness and 100% extermination. They will go over the paperwork. You will need to leave until the designated finish time. The work will begin to prep the home for thoroughly gassing everywhere. Technicians will leave the home and come back when treatment is complete. This will not cause any damage to your home and belongings. Your home will have items placed back where they were and the home aired out. You will receive a call to notifty you that you may return when work is complete and home is safe.

What Should You Expect During The Bed Bug Inspection2020-01-16T22:45:52-05:00

Your technician will arrive on time and ask you to explain the problem you are having. Then, a thorough inspection of your beds, chairs and sofas will begin. He or she will describe all findings and answer any of your questions. Afterwards, he or she will explain exactly what we can do to exterminate the bed bugs from your home, apartment or business. Additionally , you will be informed of any potential obstacles that you may need to remedy before the extermination. Manhattan pre-war buildings present some unique challenges like loose fitting molding, shared hallways, HVAC ducting and piping etc that may require temporary blocking and covering. A fixed quote will be given and then discuss doing the work for you. If so, a time will be set. The quote and contract will be left behind for you to read thoroughly. A handout discussing proper preparation for our Sleept-Tite Manhattan Advantage One Day Treatment will also be left.

How Do I Know If I Have Bed Bugs?2020-01-16T23:01:11-05:00
  1. Bed bugs are mostly nocturnal. Are you being bitten at night while you sleep? A bed bug bite may or may not itch. It may or may not turn red but usually has a red dot in the center. Also, generally, you will have 2 or 3 bites in a row. For them to fill up during a “blood meal” they may need 2-3 separate bites.
  2. Do you find small blood spots on the sheets or pillow case? After a meal they will go back into hiding and may loose droplets of blood on the way.
  3. Look in the creases or folds in your sheets and mattress or box spring. They love to hide. They may be on the back side of your headboard, in any small cracks, along the bed frame under the box spring, on the bottom of the box spring or between the mattress and box spring.
  4. They are 1 millimeter to 5 millimeters in length. The eggs are hard to find because they are a light white/gray. If there are a lot you should notice them. The bugs are a brownish red (see below). Use a good flashlight and be thorough. Or just let us come and do an inspection for you.
  5. You could use bed bug traps/monitors. Some monitors use a lure to bring bed bugs in. These are the best ones so check what it says on the packaging.

One tell tale sign is if you accidentally crush the bed bugs while they’re feeding on you. Often, these stains smear or stain the sheets in small bloody streaks. Along with blood signs, bed bugs leave behind waste, shed skin, eggs, and stains on the surfaces they inhabit. These stains probably look rusty or reddish in color, and they’re often spot-shaped or smeared. Shed bed bug skin is pale yellow and flakey. As it ages, this skin might dry and get brittle or crusty.

How Did I Get Bed Bugs?2020-01-16T23:05:51-05:00

Contrary to popular belief, having bed bugs does not come from having a dirty or cluttered apartment or home in Manhattan. 

Bed bug are notorious hitch hikers, NYC being a major hub for the East Coast presents many opportunities. They travel on furniture, in luggage, on pets, on clothing, on people and on any pathway from one apartment to another, or one half of a building to the next. All you need to do is visit a home, movie theater, hospital or JFK Airport or the subway and one can jump on board to get a ride to your home.

So, please, do not feel ashamed or embarrassed by having bed bugs. It most likely happened unknowingly and is not your fault. We are here to end your bed bug problem.

Why You Should Act Now?

One pregnant female bed bug can lay 5 to 10 eggs a day until she has reached about 500 eggs. That will go on for 50 to 100 days. Each egg hatches in (20) days or so depending on the temperature and other factors. In 90 days you can have 300 adults and 1000 eggs. So, don’t give them any extra time to breed. It only makes exterminating them more difficult and costly. But our guarantee stands either way.

Why Use a Professional?

Although we support DIYers in many ways, it’s unlikely to work with exterminating bed bugs. You have to know all the places they like to hide. You need to know what the bed bugs look like in all phases of their life cycle. You need to know the signs that they have been in your bed, or recliner or sofa. You’ll need to avoid any repellents which simply drive them deeper into the walls, floor or ceiling. You’ll need to know if your favorite chair or mattress can be saved, which many times it can. The professional can save you money by saving your furniture. So go ahead and call us now for a free inspection and estimate to make your home bed bug free.

How Do I Identify Or Spot Bed Bugs?2020-01-16T23:12:59-05:00

Adult bed bugs are small, usually ¼ inch in length. They have flat oval shaped bodies and are reddish-brown in color. If a bug has just had a meal it will be quite round and red on the underside. Nymph (not adult) bugs are smaller and slightly lighter in color.

Although they are great at hiding, they are not great in hiding where they have been. Bed bugs leave behind many signs.

  1. Two Bed Bugs On FingerYou will find black dots along the seams of a mattress or box spring or in folds of the sheets. This is simply bed bug feces.
  2. The bed bug goes through 5 nymph phases before becoming an adult. At each stage it must shed its exoskeleton. They are a light brown in color and often many at one spot.
  3. There may be red dots on your sheets, pillows or pajamas. These are drops of blood left behind after a blood meal on the way back to their hiding place.

So carefully check your bedding. Take off the sheets one at a time slowly. Kill the ones you see. Do the same with pillow cases turning them inside out. If you find signs or bugs rolled up sheets place them in a plastic bag and seal it. Then wash it on high heat and dry it on high heat. Check the side seams of the mattress. Check the box spring. Check underneath the mattress and box spring. Check the frame especially if it is wood. Check behind the head board. Most bed bugs are found within 8 feet of the bed.

Bed Bug Bites On ArmBed bugs normally require 2 to 3 bites to make a full blood meal. They stab you with a pointy mouth appendage called a rostrum. A bite mark normally has a small red dot in the center. If it swells a lot the red spot may not be visible. The bites may be in a straight line or in a semi-circle. Some people don’t even realize they have been bitten and others have allergic reactions and the bite itch badly.

If you find these signs, you probably have bed bugs. But let us come and give you the full picture of what you are dealing with and what needs to happen next.

What Pests are Commonly Mistaken for Bed Bugs in NYC?2020-01-16T23:17:50-05:00

If you saw a list of all known insect pests and had to pick out the bed bug, would you be able to do so? Probably is more difficult than you thought. If you’re confused as to which one is a bed bug you’re not alone in this thinking.

At the University of Kentucky researchers found that more than 2/3 of U.S. citizens could not identify a bed bug if they saw one isolated from other types of pests. So, now we know that most people cannot identify a bed bug, let’s take a look at the following and some images to help us identify.


  • Identify: Fleas are reddish-brown, similar to bed bugs in color but smaller in size. The appear to be oval in shape. Fleas also have a higher vertical profile and can jump a distance.
  • What they Eat: While both feed on blood, fleas prefer hairy animals which help them hide so you will be more likely to see them on your pets, their surrounding area like pet bedding area and on wild animals.


  • Ticks Commonly Mistaken for Bed BugsIdentify: Ticks are in various colors and sizes, but most are brown. Before feeding, they appear flat like bed bugs and have a similar, round body shape. Ticks have eight legs (they belong to the arachnid family) rather than six like the bed bug.
  • What they Eat: Ticks can bite humans but they prefer animal hosts. They can jump but usually are found on tall grasses and plants and then drop onto the host. Ticks burrow into the host with their head to feed and can transmit disease while bed bugs are not known to carry diseases and do not burrow into the host.

Swallow Bugs

  • Identify: Swallow bugs are approximately the same color and size as a bed bug but are covered in longer hair.
  • What they Eat: The primary hosts for swallow bugs are hole-nesting birds, such as swallows; generally closely associated on cliff swallows, but more recently reported on barn swallows and purple martins. Adults and nymphs may come indoors in large numbers in response to the removal of nearby bird nests. They may feed on human blood if their normal hosts are absent.

Carpet Beetle Adults

  • Carpet Beetles Commonly Mistaken for Bed BugsIdentify: Carpet beetle adults can appear small and round like bed bugs, but they are actually smaller (no larger than 1/7 of an inch) and vary in color—some are patterned with black, white and yellow. Another important difference is carpet beetles have wings and can fly, while bed bugs cannot.
  • What they Eat: Carpet beetles feed on pollen and nectar, but can also feed on the cast skins of bed bugs, which can cause confusion when they are seen in the same area as bed bugs. They do not bite humans, but you can get a rash if exposed to the prickly hairs on their bodies.

Cockroach Nymph

  • Cockroacach Nymph Commonly Mistaken for Bed BugsIdentify: Cockroach nymphs are white upon hatching, but quickly turn a reddish-brown similar to bed bugs. They have more of a cylinder shape than bed bugs.
  • What they Eat: Cockroach nymphs do not feed on blood. They will eat nearly everything but are not active host feeders like bed bugs.

Bat Bug

  • Bat Bugs Commonly Mistaken for Bed BugsIdentify: Bat bugs are blood-sucking insects that feed mostly on bats hence the name. Bat bugs are closely related to bed bugs, and are so similar in appearance that they are often mistaken for bed bugs. Microscopic examination is needed to distinguish them.
  • What they Eat: Bat bugs will also bite humans if given the opportunity. They are more common in the Midwestern states. Fringe hairs are the most common way to tell them apart from the bed bug.

Since it can be easy to mistake bed bugs for other pests, it’s best to have a pest management professional complete an inspection and identify the pest. Correct identification is critical because pests often require different control methods, and when a pest issue is misdiagnosed, the problem may grow and become more severe without proper treatment.

What is the Life Cycle of a Manhattan Bed Bug?2020-01-16T23:23:00-05:00

Manhattan Bed Bug Life Cycle DiagramIt’s important to know your enemy: the bed bug of NYC! This chart of the bed bugs life cycle shows that they begin as eggs which are off white in color and roughly the size of a pin head. Bed bugs hatch in ~10 days. Then they go though 5 stages of nymphs and evolve into an adult. At every stage they must eat and have a “blood meal” of human blood and shed their exoskeleton. After ~35 days or so they transition into an adult and can then begin to reproduce. A bed bug will live about 7 to 12 months. An adult female will lay 5 – 10 eggs a day until she reaches approximately 500 eggs.

Which Payment Methods does Sleep-Tite Of Manhattan Accept?2020-01-16T23:26:28-05:00

Sleep-Tite of Manhattan & NYC is happy to offer many payment types to provide billing flexibility to its customers.

Sleep-Tite Of Manhattan accepts: Cash, Check, Credit/Debit Cards & PayPal

Other payment arrangements and financing may be possible to qualified customer with prior approval.

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